Terms and Conditions
All orders will be completed promptly.
Our website is complete with our own SSL Certificate and 256bit encrypted shopping cart.
We are based in the UK and post to all International destinations except the USA and Canada.
The Bees Tees sell direct from our website thebeestees.co.uk and amazon.co.uk only and do NOT offer products for sale on any other marketplace.
Our Privacy Policy is available here.
Ordering From The Bees Tees
Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide your details so that we can process the order.
Payment Options
We now accept most major credit and debit cards through PayPal.
Delivery schedule
All items listed are in stock, unless stated otherwise. Most items are posted within 48 hours, but please allow up to 3 working days for processing during busy periods (eg. before Xmas). If we cannot process the order within 2 working days we will notify you via email. We have postal collections Monday – Friday, but not on Saturday or Sunday. We always send a dispatch notification so that you’re aware of when the parcel has been posted. If you haven’t received any notifications please check your spam/junk email box or that you have correctly entered your email address.
Secure Online Ordering
SSL Certificate and 128bit encrypted shopping cart.
Packaging and Posting
Please see Packaging and Posting
Returns
If you are not happy with your purchase please contact us to arrage the return. We will make a refund, provided the goods are returned to us in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return.
Please note personalised goods cannot be returned unless a mistake has been made on our part, please email if this is the case.
We do not refund postage costs unless an item arrives damaged due to our negligence.
Items lost in the post
We always obtain a Certificate of Posting so that in the event that the item does not arrive and is lost in the post we are able to replace item.
Merchandise
NONE of the football, rugby or other team themed merchandise is official or connected in any way whatsoever with a club.
Where official branded merchandise is sold this will clearly be indicated.
Dispute Resolution
Customer satisfaction is extremely important to us, in the unlikely event that you are not happy with your purchase or service provided please contact us and we will do our utmost to resolve matters amicably and effectively. If matters can not be resolved this way you can refer the matter to the European Commission Online Dispute Resolution Platform (ODR) ec.europa.eu/consumers/odr.
